Dr. Mai Psychological Services, PLLC
Dr. Mai Psychological Services, PLLC
WELCOME
Welcome to Dr. Mai Psychological Services. I hope you'll find this website helpful in getting a sense of who I am, how I approach therapy, and the services I provide.
Therapy is deeply personal, so finding a psychologist who understands the nuances of your experience and uses their expertise to help you make sense of your life story and navigate challenges is an important part of the process. My hope is to create a space where you can open up and express yourself honestly, explore the complexities of your inner and outer worlds, ask difficult questions, get curious, face your deepest fears, and consider new possibilities. Along the way, you may reconnect with your truest self, a place where self-acceptance brings a sense of internal peace and where you discover the clarity and courage to make the changes and choices that matter most to your life journey.
I offer a free 15‑minute consultation so you can learn more about my approach and see if working together feels like a good fit for supporting your mental health needs and goals.
To schedule an appointment:
Call 509-214-7170
Email contact@drmai-psychologicalservices.com
or Click the "Let's Connect" button

Therapy Approach
I view psychotherapy as a collaborative process grounded in authenticity, curiosity, compassion, and respect. I believe that meaningful change occurs within a strong therapeutic relationship where clients feel understood, supported, and empowered to explore their experiences, deepen self-awareness, and move toward lasting change.
My therapeutic approach is integrative and tailored to each client's unique strengths, concerns, goals, and life experiences. Rather than relying on a single treatment model, I thoughtfully draw from evidence-based approaches—including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Acceptance and Commitment Therapy (ACT), Emotionally Focused Individual Therapy (EFIT), Humanistic-Existential Therapy, Schema Therapy, Interpersonal Process Therapy, Mindfulness-Based Interventions, Motivational Interviewing, Compassion-Focused Therapy, Solution-Focused Therapy, and trauma-informed principles—to meet clients where they are and support meaningful, individualized growth.
When working with couples, I integrate principles from the Gottman Method and Emotionally Focused Therapy (EFT) to help partners strengthen emotional connection, improve communication, navigate conflict, and foster healthier, more secure relationships.
As a bilingual and bicultural psychologist, I provide services in both English and Vietnamese. I value working with individuals and couples from diverse cultural backgrounds, identities, professions, traditions, and belief systems. I strive to offer culturally responsive care that honors each client's lived experiences and recognizes the important role that culture, family, community, and personal values play in shaping well-being and the therapeutic process.
How Therapy Supports You

Therapy provides a space to pause and reconnect with yourself, cultivating deeper awareness of what contributes to your struggles. Through this process, you can also expand your understanding of the relationships, experiences, and contexts—including family, culture, community, beliefs, and generation—that have shaped your identity and influenced how you treat yourself and engage with the world.
Insight and clarity might invite you to consider change—whether by shifting perspectives, refining or developing effective skills to cope, regulate emotional distress, or manage relational difficulties, or making adjustments to patterns that are no longer helpful or healthy for you. Working together, I can help you explore what meaningful, realistic changes might look like and identify small, achievable steps that support your goals. My hope is that, over time, these small shifts will help you skillfully face challenges with greater flexibility and compassion, and make choices that bring you more joy, balance, and the freedom to embrace what matters most to you.
Services provided
INDIVIDUAL THERAPY
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Anxiety
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Depression and Mood-related disorders
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Stress
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Emotional Dysregulation
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Anger
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Trauma (including systemic and organizational trauma)
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Life transitions and adjustments (especially mid-life, retirement challenges, separation, divorce, and career change)
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Long-standing struggle with shame, guilt, and people-pleasing
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Work-related concerns
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Work-life balance
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Relationships
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Boundary-setting
- Social comparisons & perfectionism
- Low self-esteem
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Parenting
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Family of origin dynamics
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Family estrangement
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Racial/cultural identity
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Compassion Fatigue
Other services
(LIMITED AVAILABILITY)
Couples Counseling (Gottman & Emotion-Focused)
Consultation (for mental health providers on clinical and ethical issues, supervision, and working in a university counseling center setting.
Services are available in person or via telehealth for adults 18 and older who live in Washington, Oregon, or Idaho.
cLIENT POPULATION
In-person (available in November, 2026)
1615 NE Eastgate Blvd
Pullman, WA 99163
SERVICE LOCATIONS
Telehealth through a
HIPAA-compliant platform
Service Fees & Insurance
15 minutes
Consultation
Standard Fee: Free
Initial Assessment
60-90 Minutes
Standard Fee: $200
Individual Therapy
Standard Fee: $185
53-60 Minutes
Couples Therapy
53-60 Minutes
Standard Fee: $200
Insurance - In-Network
Premera
LifeWise
Aetna
United Healthcare
Crisis & Emergency Information
If you are experiencing a life-threatening emergency, please call 911 immediately or go to the nearest emergency room. For urgent mental health support, contact the Suicide & Crisis Lifeline by calling or texting 988, or reach out to your local crisis text line.
